Frequently Asked Questions (FAQ) & “Handy Tips”

Not All Contractors are Created Equal

BEWARE of “The Lowest Bidder”. This often comes to you as an unkept, uninsured, unlicensed ‘contractor’ who works from the back of an unmarked pick-up truck and leaves a trail of dirt, grime and shoddy work behind them. This “Lowest Bidder” may cut corners, use inferior materials and produce projects that lack quality. Worst still, they may not be getting the building permit(s) needed.

Negotiation is an instrument we can use to satisfy a client’s needs and abilities. Because Handyworks Remodeling and Design is privately owned and operated, we can negotiate services with you.

Knowledge is a Necessary Tool

Here at Handyworks Remodeling and Design, we have detailed knowledge about procedure, terminology and current methods to help our clients make informed decisions.

18 Key Questions to Ask ANY Contractor:

Very often, customers believe the first step in getting a project done is to get “bids” for the job… and are often told to get three bids. Although that sounds like it should work, it does not.

These are the basics:

How long have you been in business?
Are you licensed & insured with workman’s comp?
Are you a member in good standing with the Better Business Bureau?
Will we need a permit for this job?
Where can I see recent reviews of your work?
What percentage of your business is repeat or referral business?

Questions to ask their previous clients:

Could you reach the contractor when you needed to?
Were you pleased with the quality of work?
Did the crew show-up on-time, and was the job completed as scheduled?
Did the contractor stay within the budget?
Did the contractor seem interested in the outcome of the project?
Would you use the contractor again?

It is better to avoid a contractor who…

…is not accessible, doesn’t answer your call, or doesn’t return your call in a timely fashion?
…does not listen to your needs?
…gives vague or partial answers?
…requests “cash only”?
…provides “special discounts if you sign today”?
…has too many negative reviews?
…is not a member in “good standing” with the Better Business Bureau?

LEARN MORE on this subject. Related articles, all written by Keith Santora, president of Handyworks Remodeling and Design:

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